Privacy policy

Last updated: 21 October 2026

1. Introduction

Mia Vita Living ("we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Data Controller: Mia Vita Living

Contact:
hello@miavitaliving.com

3. What Data We Collect

When you place an order or interact with our store, we may collect:

Name and delivery address
Email address
Payment information (processed securely; we do not store card details)
Order history and preferences
Device and browsing data (via cookies)

4. How We Use Your Data

We use your data to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to customer enquiries
Improve our website and customer experience
Comply with legal obligations

We will only contact you for marketing purposes if you have explicitly opted in.

5. Third Parties We Share Data With

To fulfil your order, we share necessary data (name, address, and order details) with the following trusted third parties:

Printful – our print-on-demand fulfilment partner, who prints and ships your order. Printful may process personal data outside the United Kingdom where required to fulfil your order. Appropriate safeguards are in place to protect personal data in accordance with applicable data protection laws.
Shopify – our e-commerce platform, which hosts our store and processes transactions securely.
Payment providers – including Shopify Payments, for secure payment processing of credit and debit card transactions.
Couriers – including Royal Mail, Evri, DPD, FedEx, DHL and UPS, who receive your delivery details solely for the purpose of delivering your order.

We do not sell your personal data to any third party.

6. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic.

You can manage your cookie preferences via the cookie banner on our website. The banner allows you to accept or decline non-essential cookies.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Order data is typically retained for up to 6 years in line with UK tax and legal requirements.

8. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data ("right to be forgotten")
Object to or restrict how we process your data
Request a copy of your personal data in a portable format (data portability)

To exercise any of these rights, please contact us at hello@miavitaliving.com.

We will respond to your request as soon as possible and no later than one calendar month from receiving it.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

All payment transactions are encrypted and processed securely.

10. Changes to This Policy

We may update this policy from time to time.

Any changes will be posted on this page with an updated date.

11. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Further information can be found on the ICO website: